Shipping policy
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📦 Shipping Policy
Thank you for shopping with NippyDips. We aim to keep things simple, reliable, and stress‑free so you can focus on enjoying your next dip.
🌍 Where We Ship
We currently ship within the United Kingdom.
🕒 Processing Times
Orders are packed and dispatched within 24 hours.
🚚 Shipping Methods & Rates
We offer two delivery options:
-
Evri Drop‑Off – Free
Your order is delivered via Evri after being dropped off at a local parcel point. -
Royal Mail Signed For 48 – £1.99
A secure, signed‑for service delivered to your home address.
📬 Delivery Estimates
Delivery times begin once your order has been dispatched.
- Evri Drop‑Off: Typically 2–4 working days
- Royal Mail Signed For 48: Usually 2 working days
Please note that delays may occur during busy periods or due to carrier issues outside our control.
🔍 Order Tracking
You’ll receive a confirmation email once your order has shipped. Tracking information will be included for Royal Mail Signed For 48.
🏠 Incorrect Addresses
Please double‑check your delivery details at checkout. We cannot replace or refund orders shipped to an incorrect address provided by the customer.
📦 Lost or Delayed Parcels
If your parcel hasn’t arrived within the expected timeframe, contact us at hello@nippydips.co.uk and we’ll be happy to help investigate.
❓ Questions
If you need help with your order or shipping options, reach out anytime at hello@nippydips.co.uk.