Shipping policy

Brilliant — that’s everything I need. Here’s a polished, NippyDips‑ready Shipping Policy you can paste straight into Shopify. It’s warm, clear, beginner‑friendly, and fits the tone of the rest of your site.


📦 Shipping Policy

Thank you for shopping with NippyDips. We aim to keep things simple, reliable, and stress‑free so you can focus on enjoying your next dip.

🌍 Where We Ship

We currently ship within the United Kingdom.

🕒 Processing Times

Orders are packed and dispatched within 24 hours.

🚚 Shipping Methods & Rates

We offer two delivery options:

  • Evri Drop‑Off – Free
    Your order is delivered via Evri after being dropped off at a local parcel point.

  • Royal Mail Signed For 48 – £1.99
    A secure, signed‑for service delivered to your home address.

📬 Delivery Estimates

Delivery times begin once your order has been dispatched.

  • Evri Drop‑Off: Typically 2–4 working days
  • Royal Mail Signed For 48: Usually 2 working days

Please note that delays may occur during busy periods or due to carrier issues outside our control.

🔍 Order Tracking

You’ll receive a confirmation email once your order has shipped. Tracking information will be included for Royal Mail Signed For 48.

🏠 Incorrect Addresses

Please double‑check your delivery details at checkout. We cannot replace or refund orders shipped to an incorrect address provided by the customer.

📦 Lost or Delayed Parcels

If your parcel hasn’t arrived within the expected timeframe, contact us at hello@nippydips.co.uk and we’ll be happy to help investigate.

❓ Questions

If you need help with your order or shipping options, reach out anytime at hello@nippydips.co.uk.